Terms and Conditions

Last Updated: October 2024

Welcome to MyShopPet! These Terms and Conditions ("Terms") govern your use of our website https://www.myshoppet.com/ and the purchase of any products from MyShopPet. By accessing or using our website, you agree to comply with and be bound by these Terms. Please read them carefully before using our services.

Acceptance of Terms
By accessing and using this website, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with any of these Terms, please do not use our website.

Changes to Terms
MyShopPet reserves the right to change or update these Terms at any time without prior notice. It is your responsibility to check this page periodically for any updates. Your continued use of the website following any changes indicates your acceptance of the updated Terms.

Eligibility
By using this website, you represent that you are at least 18 years of age or using the website under the supervision of a parent or legal guardian. You also represent that you are legally able to enter into contracts and purchase products through the website.

Product Information and Availability
We strive to ensure that the product descriptions, prices, and availability details on the website are accurate. However, we do not warrant that the information is free from errors, inaccuracies, or omissions.
Prices and availability of products are subject to change without notice.

Orders and Payment
By placing an order, you agree to purchase the selected products subject to these Terms.
We reserve the right to refuse or cancel any order at any time, including for errors in product or pricing information or if fraud is suspected.
Payments must be made in full at the time of order through our secure payment gateway.
You agree to provide accurate and current billing and shipping information.

Shipping and Delivery
MyShopPet ships products only within Australia. Delivery times may vary depending on your location and product availability.
We are not responsible for any delays or issues caused by third-party shipping carriers.
Risk of loss for purchased items passes to you upon delivery of the products to the shipping carrier.

Returns and Refunds
We want you to be satisfied with your purchase. If you are not happy with your order, you may return the product under the following conditions:

• Products must be returned within 30 days of delivery in their original, unused condition.

• You are responsible for return shipping costs unless the return is due to a mistake on our part (e.g., wrong item shipped).

• Refunds will be issued within 10 business days after we receive and inspect the returned product. Original shipping costs are non-refundable.

User Conduct
You agree not to use the website in a manner that:

• Violates any applicable laws or regulations.

• Infringes on the rights of others, including intellectual property rights.

• Disrupts or damages the website, services, or network infrastructure.

Intellectual Property
All content on the website, including text, images, logos, graphics, and software, is the property of MyShopPet or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not use any of this content without prior written permission from MyShopPet.

Third-Party Links
Our website may contain links to third-party websites that are not owned or controlled by MyShopPet. We are not responsible for the content or privacy practices of these websites, and you access them at your own risk.

Limitation of Liability
To the fullest extent permitted by law, MyShopPet shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from your use of the website or purchase of products. This includes, but is not limited to, damages for loss of profits, data, or goodwill.

Indemnification
You agree to indemnify and hold harmless MyShopPet, its officers, directors, employees, and affiliates from and against any claims, liabilities, damages, or expenses arising out of your use of the website, violation of these Terms, or infringement of any rights of another.

Governing Law
These Terms and any disputes arising from your use of the website or purchase of products shall be governed by and construed in accordance with the laws of New South Wales, Australia, without regard to its conflict of law provisions.

Contact Information
If you have any questions or concerns regarding these Terms, please contact us at:

MyShopPet
Email: pet.au@myshoppet.com